Because the WaveNet system is operated by the University (not the School of Law), and because technical problems may impact the entire University, your WaveNet technical issues should be immediately referred to the University Help Desk (Tech Central) at (310) 506-HELP (4357) or helpdesk@pepperdine.edu.
The University maintains a WaveNet information page here: http://law.pepperdine.edu/pdfs/wavenetstudentguide.pdf/. Check it out!